Pea-n-Me
DIS Veteran
- Joined
- Jul 18, 2004
A few experiences we’ve had:
We left our toiletry bag in our bathroom at the Contemporarty once.
And another time, I left some clothes in drawers on the Disney Cruise Line.
Both times, somewhat shockingly and without any contact from me (I hadn’t even realized they were missing), I received my items in the mail within a week or so from Disney, on their dime.
DS’s girlfriend lost her wallet on Magical Express last fall.
After some very tense hours without it (and everything in it, including license and gift cards), the next day a ME representative brought it to their resort and gave it to her in person. General Manager of resort was helpful.
Last Christmas season we received a large Air Fryer on our doorstep from Amazon that we had not ordered.
I called Amazon to straighten it out, and they thanked us and told us to keep it. (It’s still in the box.)
It’s so nice when you get good customer service. OP I hope it works out ok.
We left our toiletry bag in our bathroom at the Contemporarty once.
And another time, I left some clothes in drawers on the Disney Cruise Line.
Both times, somewhat shockingly and without any contact from me (I hadn’t even realized they were missing), I received my items in the mail within a week or so from Disney, on their dime.
DS’s girlfriend lost her wallet on Magical Express last fall.
After some very tense hours without it (and everything in it, including license and gift cards), the next day a ME representative brought it to their resort and gave it to her in person. General Manager of resort was helpful.
Last Christmas season we received a large Air Fryer on our doorstep from Amazon that we had not ordered.
I called Amazon to straighten it out, and they thanked us and told us to keep it. (It’s still in the box.)
It’s so nice when you get good customer service. OP I hope it works out ok.