I've requested an extension from SW customer service since we can't travel until October. However, unless I want a paper voucher (you need to make a ressie in person at the SW counter at the airport with the paper voucher) we need to make our online ressies for Oct. and pay for them with the same cc I used for original ressie, make our trip and then submit verification of the travel to SW customer service for reimbursement of the ticketless travel funds to the cc. Since we live two hours from the airport I'm going with the online version........