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I checked last week and today and for some reason online and on the app it will not allow you to cancel, nor am i able to replace the reservation with something else. It says to call so i guess that will be my next step.
I had the same issue online yesterday trying to cancel a reservation at Tusker House in December. I tried twice more with the same result. But one more try about ten minutes later and it worked. Very glad I didn't have to be stuck on hold for 45 minutes!
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