DisMommyTX
DIS Veteran
- Joined
- Mar 7, 2015
We had our worst shore excursion ever on our most recent Disney cruise. In St. Thomas, the Amazing Catamaran Snorkel and Beach Adventure (ST68) had 50 DCL guests plus 50 from the Symphony of the Seas. No snorkeling and less than an hour on a beach that was inaccessible to most. Not only was DCL's response onboard pathetic (30% refund after days of complaints from multiple families), I now realize that unlike most other cruise lines their website has no mechanism to leave a review for excursions . So, besides a description here and on cruise critic, can anyone suggest other ways to let future guests know NOT to waste their money on a rip-off excursion? I understand that shore excursions booked through the cruise line are run by independent contractors, but I am disappointed that DCL continues to set-up their guests for such an awful experience and would like to help others avoid making the same mistake we did.