I think that OKW has been luckier with their guests than either BCV or BWV.
More members seem to come to OKW or at least guests who love the resort and want to take care of it.
If something is wrong with your resort - YOU need to call maintence. the maids won't - it is not their job. Besides they don't all speak English. the maintence/engineers do.
Once all the BCV members get with the plan. BCV will be the great resort it can be.
although it was strange I have little problems with most of the DVC resorts - I stay in them when they are new and yes problems are expected with a new resort. OKW, VWL, BWV and SSR - when I reported the problem. the maintence person was there within a hour and fixed the problem and thanked me for reporting it.
BCV well first the guy tried to blame it on the elevators. Couldn't be. they were not close by. Then he wanted to know why I wanted to get it fix????? he was screaming because the noise from the airconditioning was so loud. Anyway I think his problem was he didn't know to fix it. He called his manger who also didn't know how, who called his and finally they called the place where they brought it from. This air conditioner unit was not put together properly and had to be taken apart to fix it.
they did fix it!!!!
but it took 2 guys several hours.
This was the first time staying in a DVC resort when the maintence/engineer tried not to fix the problem. very, very strange.
This seems at the time strange to me.
most of the maintence people are happy to fix any problem you find with the resort. They want the place to be in top shape as much as the owner want it.