No, they aren’t supposed to rent it out. It’s yours, I ask about repair issues and they said that these are a very dependable model that’s goes out week after week for 5+ years without needing anything, even the tires. They will also ship it to you. I asked a lot of questions and I got the feeling it’s a new business model due to Covid-related down-turns.
I also ask about support in the parks if there’s a problem. They will bring you a replacement will they take yours back to the shop and let you know what the repair cost will be. So if you using it in their service area, you have coverage if there’s a problem.
We took the gamble and bought one. They sent us pictures and we chose one from a group of 5. With our usage, it will pay off in a couple of years or less. But it is a bit of a gamble. We assume that the business will remain viable and open as long as we need it and the monthly storage costs don’t go much higher. Also, this is a company that requires us to meet them in person for pick up and drop off, which is not always convenient.
I agree about the newer model appeal but we don’t need it on a daily basis so having the newest and best is not necessary.