I wanted to circle back to tell you what developed from my comments that I sent to WDW (that'll teach them to send me a thank you email with a place to write comments
) and shared with you all after my girls weekend trip 3/27-3/31.
I had issues with early morning room noise (avoid room 4202 like the plague) and lack of turndown service being the main complaints.
I was contacted by a very nice CM who wanted to discuss what I had written and ended up with a little pixie dust (a comp one night stay) sprinkled my way. I was impressed with the conversation and felt that this CM truly listened and understood. I did share with her that I felt the CMs at the BWI were superior to other resorts and I enjoyed the friendly ambiance from the CL staff to the pleasant greetings from the mousekeepers I passed in the halls and the other staff that I encountered in the halls.
I guess I'll keep my bounceback reservation for Dec. 11-17