Good thing I emailed them for that tracking number.
I guess somehow something was messed up along the way. I guess they are re-doing it. ARG! I will keep you all updated!
Here is a copy of our communication:
Greetings Audra,
Thank you for your recent Disney's PhotoPass CD order. We apologize for any inconvenience you have experienced, and we appreciate the opportunity to help.
Your order has been resubmitted to our system to be recreated. Once the entire order has been successfully created and tested for quality control, we will ship it to you at no additional charge.
If you have any further questions or concerns, please don't hesitate to contact us.
Sincerely,
Michelle
Disney Photo Imaging Guest Support Team
Original Message Follows: ------------------------
Greetings Audra,
We have forwarded your request to the appropriate team members to assist with your inquiry. They will contact you at this email address:
audrabolster@aol.com
You should be hearing from them within 3 business days.
Vincent
Disney Photo Imaging Guest Support Team
--- Original Message ---
From:
audrabolster@aol.com
Received: 9/18/08 11:23:20 AM EDT
To:
disneyphotopass@certifiedcustomercare.com
Subject: Order Status
Guest: Audra Adam
Phone Number:
PhotoPass ID:
Order ID: 908359
Subject: Order Status
OS: Windows
Browser: Internet Explorer
Internet Connection: Cable Modem
Comments: I saw in my order status that my CD has shipped, however, I do not see a tracking number. Could I please have this?
------ Please do not remove your unique tracking number! ------
#102300-322257#>>