Hindsight, nothing. I could use credits in the open DS at night. I could use QS credits in the park. This is a money grab, and it’s BS.
This trip was PIF before Christmas and we would have been there now, before boarding a cruise tomorrow. That part I understand changing.
I understand limited hours and experiences. Pulling what benefit we had of coming and enjoying ourselves is shot.
all due respect but why do they have to revoke the free dining for those who had it? First off when they offered it to us they combined it with an up sell in resort/length of stay. And we got it. Give to get. We could live with it. But we were loyal. Did not take our money out. Put more in. Why can’t they just say “hey, we’re sorry this didn’t work out. Tough times, you know? But hold on to that perk until you can use it again. Our way of saying thanks for hanging in with us”. That’s just good customer service. Its like when a restaurant screws up and they tear up the check. I am def going back to that restaurant. WDW is being arrogant in thinking we will all go back like sheep.I would be upset too, but hindsight is 20/20. I can’t imagine they would have offered the free dining promo if they knew that it was going to get pulled. One thing I think they should have done differently is froze any new bookings the second they closed.”until further notice” They shot themselves in the foot by allowing the bookings to continue for times of such uncertainty...especially when it impacts capacity so significantly.
Yeah DS will be in a stroller so if you’re that close to his stroller & bent down so that his droplets can reach your face, that’s on you. We will try, but ok.My 8 days into his 3rd year son did about 2 hours at DS today before breaking the string off because he was tired of wearing it. We asked a CM what to do and she suggested buying a scarf. It was crazy expensive so we didn't. Nobody seemed to care that he was unmasked.
The DDP cancellation is a grab on the bounce back/recovery people. Or money recovery at a minimum. We booked at rack rates, with “free” dining. Now we pay rack rates, and pay for dining? It’s a way to recover something, and it sucks.If it’s a money grab it’s got to be the stupidest money grab in history.
Cancel one of your big money makers (DDP), cancel reservations for everyone, screw with plans, open with capacities so low not everyone who wants to can get in, come up with some really unpleasant rules for guests, stay closed through a bulk of summer break, possibly maybe keep some of your other big money makers closed (resorts), status of the big events that people throw money at you during (the fall stuff) is unknown, and I’m sure plenty is other things I’m missing, and people still think this is a money grab?? Because they cancelled free dining?
There is a lot to be said about this cluster-you-know-what, but money grab ain’t it. IMO at least.
all due respect but why do they have to revoke the free dining for those who had it? First off when they offered it to us they combined it with an up sell in resort/length of stay. And we got it. Give to get. We could live with it. But we were loyal. Did not take our money out. Put more in. Why can’t they just say “hey, we’re sorry this didn’t work out. Tough times, you know? But hold on to that perk until you can use it again. Our way of saying thanks for hanging in with us”. That’s just good customer service. Its like when a restaurant screws up and they tear up the check. I am def going back to that restaurant. WDW is being arrogant in thinking we will all go back like sheep.
Resort Stays will be canceled next...
I’m sorry for her as well...thank you for affirming me!@Tjddis
I totally get how you feel. It is like a break-up. My daughter graduated this year and basically everything has been ruined.
I laugh because the Disney vloggers will still be praising Disney over Universal's plan...yesh next announcement likely what non dvc resorts will open and which won’t.
then what rides, atractions and Shows will be open.
gonna be a bumpy ride. Hang on.
And we’re not at Friday night bad news dump yet.
Ok. You are of course right. But a couple of things; 1) it’s just a rumor. 2) I will believe there are not restrictions when I see it. Unfortunately I no longer trust them.That original rumour had 35% off for those who got cancelled and were on free dining.
I think they likely will see some incentive for rebooking, even if it isn’t that exact offer. And 35% off is a great offer IMO. Especially if they let you apply it wherever you want.
You are most definitely not alone! Right there with ya!The DDP cancellation is a grab on the bounce back/recovery people. Or money recovery at a minimum. We booked at rack rates, with “free” dining. Now we pay rack rates, and pay for dining? It’s a way to recover something, and it sucks.
I hope they figure things out, I really do. But they screwed with a lot of people, and I can’t be alone feeling this way. Unprecedented or not, they should have shut down reservations and not allowed us to rebook under false pretense.
I am more than willing to deal with modifications and lessened experiences through this crazy time. But my weekend at Universal just became a week, where we’ll probably try some new things around Orlando in August. Then I’ll come home and enjoy my second week of vacation in western hot springs and sleeping in my camper.
I know the world will make it through, I just hope Disney comes back to the Disney we love. If this is what Chapek considers a “quintessential Disney experience,” I hope his ideas don’t come to fruition. Or we’re all screwed.
If after the dust settles a bit and they still haven’t made things right with all the impacted people, then I’ll be disappointed in them.
I think in time it will come. If you read between the lines of the sources, it appears the storm is not done yet. Possible they need to cancel all resort reservations and then they’ll rebook those free dining guests with a new deal. Who knows.
As a passholder who wants better than what they’re offering officially at this point, and an impacted guest from March, I am patiently waiting until they can even publicly say what they’re doing with certainty before I expect them to be able to begin to fix things for all of us. And I do think they will in some fashion, especially if approached politely on an individual level. This is where they can shine and gain people’s trust back. Theyre in the demolition phase right now, it’s going to look worse before it looks nice again.
Might be worth pinning.Reminder I have a new only thread that has consolidated news to the first post. Good reference place.
Walt Disney World Reopening Updates (News Only)
The DDP cancellation is a grab on the bounce back/recovery people. Or money recovery at a minimum. We booked at rack rates, with “free” dining. Now we pay rack rates, and pay for dining? It’s a way to recover something, and it sucks.
I hope they figure things out, I really do. But they screwed with a lot of people, and I can’t be alone feeling this way. Unprecedented or not, they should have shut down reservations and not allowed us to rebook under false pretense.
I am more than willing to deal with modifications and lessened experiences through this crazy time. But my weekend at Universal just became a week, where we’ll probably try some new things around Orlando in August. Then I’ll come home and enjoy my second week of vacation in western hot springs and sleeping in my camper.
I know the world will make it through, I just hope Disney comes back to the Disney we love. If this is what Chapek considers a “quintessential Disney experience,” I hope his ideas don’t come to fruition. Or we’re all screwed.
To those upset:
Wait until you get your “more information” email from Disney about your reservation. I believe they will make a new offer to impacted guests.
If you cancel on your own before that, they probably won’t do anything for you.