Just did our
DAS registration for our May 31-June 11 trip. We were connected to CM in less than 10 minutes.
Given the upcoming changes and some people's experience with more condescending CMs, I was pretty nervous.
- I am the one who usually gets DAS for a non-developmental disease (although I do have the cognitive issue but I consider it less of an emergency situation compared to my first issue).
- Daughter (17) also qualifies under cognitive issue but we've only ever registered for myself.
- Party size: 7 for the first 3 days of our trip, then 6. Husband is flying with us to get us all set up and make sure we're fine and then my brother will "look" after us.
- My daughter and myself are APs.
Originally, I was thinking to register both of us because I've been having more frequent and urgent issues and I didn't want my daughter to have her own problems if I could not handle a planned park day.
The CM I talked to was amazing and very empathetic. I told him our reasoning and explained why I was thinking we needed two DAS holders. He didn't press for more info or more elaboration on why conventional lines are difficult for us, other than what I gave him.
- CM suggested having my daughter as the DAS holder and he would ask for a party-size exception, which was granted.
- He mentioned that it was good I called in now vs. later because with the new rules would have been a lot more difficult to get a party exception.
- CM also started our DAS day on our non-park arrival day instead of first park day, in case we needed to make some changes to our schedule, which I appreciated.
- CM did not tell us when the DAS expired or mention the 10-minute rule. He did say he could see I've used DAS before and asked if I had any questions and if I wanted to go ahead with pre-selects. I opted not to do pre-selects because we don't use them. I'd rather not take up those timeslots in case someone else using DAS really does need them.
Overall, we had a great experience registering and I now feel this immense amount of relief!