Very interesting articles. Thanks for sharing.
One of the probelms I've seen is people who don't really know what is needed are often the ones doing self assessments for buildings to decide if they are accessible. We've called hotels to check whether they were accessible only to find one or 2 steps to get in (and no way around the steps. When we indicated this was NOT wheelchair accessible, the clerk's response was that it wasn't a flight of stairs, so he thought we could manage.