It says ring up like credit.
He tried showing her that and she said she doesn’t care what it says...she says no!
I would escalate this to management or even corporate.
She, apparently, was the management on duty. But I did call corporate and they apologized and took down the information, presumably, so they could reprimand her.
She's basically implying that the happy cards were purchased with stolen credit cards and now you are using them to buy other cards that will be clean because you can't trace them back to the stolen credit cards. That's never something that a store employee should accuse a customer of and I'd call and ask to speak with the manager about it. That cashier at the very least needs to be retrained.
I was trying to figure out what exactly is money laundering last night
I couldn’t understand why you wouldn’t just use cash to buy the gift cards. I wasn’t even thinking stolen credit cards. I would be very bad at this
My have times changed...The Happy Card is the equivalent of a Visa prepaid card for payment processing. If they would accept a Visa card for the transaction, there's no difference in accepting the Happy card. They may have a store policy to not accept their store gift card for a 3rd party gift card, but if they would accept a Visa prepaid card for it (which they should if they accept Visa cards) then they should accept the Happy card.
It is sad how times have changed. Many times when I use my credit card or a gift card or even cash for that matter, I feel like I am committing a crime. I stopped eating at Rainforest Cafe for this very reason. Every single time we used a gift card there, management came out and wanted to see the gift card and my driver’s license and put me through a series of questions??? Not the way I want to end my meal. Other tables would be staring at us like we did something wrong. Never again!
FWIW...BBB corporate said that if it was a Visa gift card then they should have accepted it.
I agree. The Happy Card is basically a visa/mc card. At my BBB, the swipe machine is on the customer end. I just bought two at a time and did one swipe. I never had a problem.
The swipe was at the counter. The cashier had no problem with it. This manager couldn’t even see the cards he was swiping, she had to ask DH what he was using. He said Visa card and she asked to see it. This woman came running in on her own to stop the transaction for no apparent reason. Just didn’t like the looks of DH, I guess???
So sorry for your DH! Mine would be so mortified and never do any such errands for me again!!
DH needs explicit instructions anytime I ask him to do an errand. He was mortified! It will be a very long time before he ever runs an errand for me again
I was accused of money laundering by a BBB employee last year when I tried to use a BBB gift card that I got cashing in some of my Discover card points to buy a $25 Disney gift card. I came home and submitted the customer feedback form on their website expressing my embarrassment at being called a money launderer in front of multiple other customers and asking for a confirmation of BBB’s GC to GC policy. Within a couple of days I received an email response from the district manager inviting me to call him on his cell. When I called he apologized profusely and confirmed that they do allow GC to GC transactions. If I was willing to give them a second chance he offered to call the store manager right then to let them know I was heading up to complete my purchase. When I arrived at the store I headed up to the register with my gift card. The cashier hesitated and asked the cashier next to her if this was allowed. The second cashier emphatically shook her head and said no at the exact moment the store manager came up and firmly said yes it is allowed. It was an extremely satisfying experience.
I am glad that you were able to get your store corrected. I have not heard from anyone whether or not I can go back to complete my purchase or not. But DH said the woman was very angry and I don’t want to escalate the issue
I just don’t think that I will ever be going back to BBB