So, it has been a while since I last posted here. My saved game got wiped a month before the Aladdin event, and after all the delayed replies from Gameloft support and unsuccessful recovery of my saved game, I had to start the game from scratch a few days before the start of Aladdin with 200 something gems. It was definitely tough (lack of characters to produce the event currency, didn't even have Buzz for the duration of the event), but I think I did pretty good... got as far as the two costumes without the premium characters.
Right now, I'm at 203,004 magic and 748 gems, battling Zurg. So hopefully I can open up Fantasyland and have Minnie ready before the start of the Alice event...
I'm so sorry to see this. I haven't posted a lot recently either, because about 6 weeks ago I thought I had lost my game too. I was able to solve my problem on my own over a 3 day period. Gameloft GS didn't respond to my messages until about a week later. And with their response, I don't think they really understood anything about my problem. I figured I should make a detailed post about what I did to fix my issue, just in case someone else had a problem, but I didn't get around to it, so I didn't post much at all. But you have prompted me to post about it. I don't think it will help you now, since I'm guessing your saved data has now been overwritten with your new game, but it might help someone else Googling for, "why my game won't load."
My problem started right after I clicked on finishing Timon's upgrade to 10, and the game was doing its animation thing by the castle, my whole computer crashed. When everything rebooted, the game would not load. It wouldn't display my UserID in the upper left corner, and was caught in a loop of Checking Connectivity and Loading Content.
I think it turned out to be a corrupt file somewhere associated with the Windows Store and my game. Deleting the game, it doesn't delete every single instance of the game in your Windows files. Some registry somewhere, that keeps track of your download history and/or settings, doesn't get completely cleared out. So whenever I re-downloaded the game, I don't think it updated every single instance, and one of those non-updated things was what was corrupt. But since Gameloft sounded so confused, I have no idea what it could possibly be. The big ah-ha moment came when I noticed the different messages I was getting in the Windows Store when I went to re-download the game from my computer in the user account that wasn't working, versus the new user account that had never download the game.
So what I had to do. First, I wanted to isolate if it was Windows issue or the game. So I used my Dad's computer to set up a different User profile on his machine using my MSN account name, on that user profile I was able to download the game, open the game, load the intro, and since the game was connected to my MSN account it asked if I wanted to start new or load my Saved Game. I chose the saved game, and then the game loaded and all my progress was there. I expressed a big sigh of relief, realized it was a Windows issue, and then had to figure out how to get everything to load on MY computer.
My primary user profile already had my MSN account attached so I couldn't create a 2nd user profile with the same email address. If I created a new email address, then the game would load looking for a saved game for the new address, not find it and so only give the option to start a new game. It took me some time, but I was able to set up a computer user profile WITHOUT being attached to any MSN account at all. You had to add a local account, and select the not-recommended "sign in without using a Microsoft account." Then I could go to the Store, download the game and since it was a "new user" it had to download and make all the hidden file changes that happen when games are installed. Then when I opened the game, if I clicked on the Game Options page about asking if I wanted to connect to a Facebook account or an MSN account, I could actually enter a Microsoft email account, and not have one pre-loaded. I could enter my original email address, chose my saved data and open the game with all my progress.
I had one more step to go. I could now get my game on my computer, but it's cumbersome to log into a separate user profile just to play one game. When I went back to my original User Profile, went into the Windows Store, when I re-downloaded the game it said something like, "New User Profile already has this game installed, do you want to share." Selecting yes, finally got whatever was corrupted, a clean version. Then I could go enter the game, it said my UserID in the upper left, and on the options page it had my MSN email info loaded, and gave me the option to load from my saved game.
I am positive that if I didn't know a little bit about computers and Windows that Gameloft would not have been able to help me.
And on another note. The Magic Accumulation debate. I started my Windows game about 3 weeks after my IOS game. In my IOS game, I have 6 million magic, and have already welcomed Shere Khan. In my Windows game, I have about 1 million magic and I still have to Welcome the tiger. I was amazed at the difference even thought I have been playing both a long time. I can play on my phone more than my computer. And I also started not sending characters out on useless magic gathering tasks "sooner" in my Windows game. They both, technically happened the same day, but it regards to game play I was "done" with everything in my IOS game, but since I was 3 weeks behind in my other game, I was still working on Tangled/Sleeping Beauty stuff when I stopped. Plus, Gameloft made changes to length of tasks and such, so I wonder if that plays a role too.
So in my Windows game, as soon as someone said how much Jungle Book stuff cost, I put everyone back to work in the Windows game. And it does feel like it is accumulating slowly. I had started at 2 million, but with welcoming and buying attractions it dropped it down to 1 million and doesn't seem to be going back up. When I get to Welcome Shere Khan it will drop it to zero. It is very annoying sending so many characters out. They really need to be able to set characters so the first thing on the task list is "repeat last task."
they've been ruining my gold chest drops!
