So, quick update. I did grab the one open spot. Re: our TA, we began in 2015 for our first family WDW trip. We wanted to go with a local certified TA, because helping small business is a good thing. A couple years later, her TA business has grown significantly from herself as the sole agent to now having close to 20 home-based agents. and she placed us with one of her newer agents beginning in 2018. Have used for 6 more WDW,
DCL, DLR trips from 2018 to now, plus another DCL and DLParis within 15 months. There had been some increasing signs of dizziness, that we just brushed off (getting our itineraries late, etc - but we are very hands on with our planning, so we had no worries personally.) But I absolutely need to have my TA book things for me due to my work schedules and crazy kid activity life. She's had a lot of personal and family health issues and recently lost her husband also, so I sincerely want to grant lots of grace and understanding. But when it comes to this, I had to place a call to the TA company president, who I'm FB friends with in the same town. They put me on multiple reservation finders and the TA is sending me a Disney gift card (oh, BTW, she usually does that as a thank you for each trip, but there were a couple that we didn't receive as promised until our last day.). The Prez offered for us to switch to a different agent if we wanted. The hard decision is that while we kinda do, we realize the impact of losing us to a newly single mom TA business as well.
She obviously heard from the Prez, bc she texted me today saying that she's tried from 60 days out, but Disney tech doesn't know why it was circling (60 days out was April 17), and there was no initial communication that said, "Hey, I'm sorry, I'm trying, but I can't find availability." THAT I can understand. I don't demand we get everything we want. But at least be upfront on the communication. It was only when I checked in several days later because I hadn't seen a cc charge or anything that she said that Disney was telling her it wasn't out yet....which was clearly false.
So, anyway. That's where we are.
She just texted me now and reminded me that there's a virtual queue for WoC also, if I wasn't aware. Yes, I'm aware, but that's not the point. We want the relaxed seating area....but it doesn't do anything about the extreme lack of communication.
