gwynne
DIS Veteran
- Joined
- Jan 1, 2012
My experience is that it's pretty much hit or miss with DSS contacting the guest first. That said, from my reading on the boards WL seems to be making an extra effort these days.We are doing a split stay starting Wednesday (thank god as it was 25 degrees this morning) at WL CL and then we will be going to BC CL on Monday for 4 nights. I received a welcome email from WL CL last week, I have not seen anything from BC. I know it is hit or miss as far as communication from the various CL staff, just wondering if BC does not do that type of communication. I am pretty well set with the trip so dont really need any help from the CL staff so just curious, it was helpful with WL because I was able to request bunkbeds which I thought was in the system but they said it was not.
I always send an introductory email to DSS before our stay with room request and any questions like when is our dining reservation date and so on. I just sent my email to DSS yesterday afternoon for our December stay. I got a very friendly and helpful email back.
Your trip is right around the corner, hooray! Have a great vacation!!
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