DVC customer satisfaction email



What's the neighborhood page?
I think it's the Facebook group called Disney Vacation Club Neighborhood.
https://www.facebook.com/groups/DisneyVacationClubNeighborhood/

The description of the group says:
Welcome to Disney Vacation Club Neighborhood, the official Disney Vacation Club Facebook Group. Disney Vacation Club is Disney’s version of vacation ownership. Disney Vacation Club Members and guests gather here to freely ask and answer questions about the magic of Membership, sharing tips and insights based on their personal experiences, with no interjection from Disney Vacation Club itself, except as set forth in the Page Rules below. Whether the stories shared in this group help you get more from your Membership or simply learn more about Disney Vacation Club, welcome home.

And the rules for this group:
PAGE RULES: This group is a place for Disney Vacation Club fans to connect with each other. Disney Vacation Club will be monitoring the content of this group to ensure it adheres to our guidelines, however, we will not be actively engaging in member posts/discussions. To engage with Disney Vacation Club Cast Members, we invite you to visit the Disney Vacation Club Facebook Page.

More info about the group can be found on the page link above.
 
I emailed member satisfaction. They are working on it. Apparently it is managed by a third party. Yet it is Disney "owned".
 



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