I'm still waiting on chat, although at this point, I guess I don't need to.I just chatted with a cast member and all they were able to tell me is that it’s a widespread issue and they’re still working on it.
My sister just got excited, thinking she could book PPF, since a 9 a.m. time is showing on the app, but once she clicked it, she was directed to purchase G+, which we already purchased.Got to love waking up at 7am only to run into the app saying you need to buy G+ even though you already did at midnight.
Looks like a bug since the return time shown is still for park opening.
I think we are as well. And it's $22 today.Funny how buying ILL worked perfectly today
Even if G+ comes back up I'm going to ask for a refund.
If this is what an enhancement looks like, I'd hate to see what they'd term a problem.Message from app chat
That's exactly what I was thinking. They make it sound like they are preparing something special for us, not fixing their own issues.If this is what an enhancement looks like, I'd hate to see what they'd term a problem.
Edited to fix typo
It's back up now.Same IT problem here. Lovely way to start a vacation day. Disney IT sucks and their money-grabbing Genie Plus service is ruining many people’s day today.
Guest Services will probably offer guests a special MEP LL to use at anytime for any attraction but Mine Train.We discovered it was back up too late to get B early time for PPF, so we booked HM, which was our second choice.
This is really bad for people who have only one day at whatever their reserved park is. Best of luck to everyone.
And, while I'm here, I think there should be a partial refund for G+ today. At $22 + tax, it's not exactly G+ Bargain Day.