Alfredo Mota from the Dominican Republic and Victoria.....don't remember but she's from Scotland. As two childless twenty somethings on our first cruise, they made us feel like royalty and were the perfect balance of helpful, suggestive, but not too pushy or over attentive. We especially lvoed how they picked up on how quickly we ate and got us in and out of the dining room in a timely manner (we had our own table). They absolutely were the highlight of our cruise!