hey guys, sorry about causing a mini panic yesterday... Anyhow I ordered from onthefringe.com (since I couldn't find the other site) and just wanted to say that their customer service has been fantastic. I really like them. They are my new favourite fiber site. They emailed me to confirm my order, to tell me that it was being packaged and just now to let me know that it was shipped today. All the emails were dear maggie which was nice. Just thought I'd share. maggie