Guest Test of Magic Bands (Official Notice)

[jtowntoflorida]

You can change you FP+ times on the fly, but the earliest you can book is what current FP are being issued. So ones that are FP+ only you could often get on immediately.

Can you clarify this? So are you saying that at 1:00 if you had a FP+ for Splash Mountain for 1:15 that you decided to change, and the current FP- return time for Splash was 4:00, the earliest you could rebook your FP+ time was 4:00?

Interesting...

 

[wilkeliza]

Just as a thought if you notice non-FP+ are being let in the viewing area bring that up to Guest Relations. Don't word it as a complaint but rather say if the area is going to be filled with people who didn't have a FP+ booked for it then you feel like you were jipped because you basically wasted a FP+. This will let GR and the higher ups know that is not ok so that they can let CMs know that is not acceptable. Right now they think no one cares if they fill the space with others when really if you use a FP+ you should get a guarantee that only FP+ people will be in the areas. It is kind of like priority seating or extra leg room on an airplane. I know I complain on JetBlue if they allow someone to move there themselves because I paid extra for that and it isn't fair if someone just got it for free. FP+ although free does use up one of the three you are allowed that you might have used somewhere else.

 

[Violet Parr]

Just as a thought if you notice non-FP+ are being let in the viewing area bring that up to Guest Relations. Don't word it as a complaint but rather say if the area is going to be filled with people who didn't have a FP+ booked for it then you feel like you were jipped because you basically wasted a FP+. This will let GR and the higher ups know that is not ok so that they can let CMs know that is not acceptable. Right now they think no one cares if they fill the space with others when really if you use a FP+ you should get a guarantee that only FP+ people will be in the areas. It is kind of like priority seating or extra leg room on an airplane. I know I complain on JetBlue if they allow someone to move there themselves because I paid extra for that and it isn't fair if someone just got it for free. FP+ although free does use up one of the three you are allowed that you might have used somewhere else.

Really? Seriously? The seat should just stay empty because you paid and they didn't? You paid for the certainty of having that seating. You were not willing to risk not getting it. Someone else might not have been willing to pay for the certainty and would rather take the risk of having to sit in a less-desirable seat. But if it opens up and is available, I think if Jet Blue says it is fair game, it is fair game.

Goodness. I just had this conversation about complaining about fairness with my 12-year-old. Sometimes people get lucky. If they get lucky, it doesn't make it unfair to you. Sometimes taking a chance is rewarded, as it is when there is extra seating and someone gets to move up. Sometimes it's better to pay for the seating/view you want. Sometimes you pay for a standard view and get upgraded to, say, a theme park view at the Polynesian. Is that unfair to everyone who paid for the theme park view? No, it is just lucky for the person who got upgraded.



VP

 

[wilkeliza]

Really??? Seriously?? The seat should just stay empty because you paid and they didn't? You paid for the certainty of having that seating. You were not willing to risk not getting it. Someone else might not have been willing to pay for the certainty and would rather take the risk of having to sit in a less-desirable seat. But if it opens up and is available, I think if Jet Blue says it is fair game, it is fair game.

Goodness. I just had this conversation about complaining about fairness with my 12-year-old. Sometimes people get lucky. If they get lucky, it doesn't make it unfair to you. Sometimes taking a chance is rewarded, as it is when there is extra seating and someone gets to move up. Sometimes it's better to pay for the seating/view you want. Sometimes you pay for a standard view and get upgraded to, say, a theme park view at the Polynesian. Is that unfair to everyone who paid for the theme park view? No, it is just lucky for the person who got upgraded.

VP

Actually JetBlue says it is not fair game and that you can not sit there with out paying the fee but sometimes people try to sit in the seats and refuse to pay. They paid for their non-extra leg room seat and unless a flight attendant them-self moves the person to that seat it is my fair game.

There is a difference between "luck" as you called it such as a room upgrade and just getting something for nothing. A company such as Disney or JetBlue etc wont know if people aren't ok with their policy of letting others in etc unless people who are upset about it say something.

 

[Violet Parr]

Just as a thought if you notice non-FP+ are being let in the viewing area bring that up to Guest Relations. Don't word it as a complaint but rather say if the area is going to be filled with people who didn't have a FP+ booked for it then you feel like you were jipped because you basically wasted a FP+. This will let GR and the higher ups know that is not ok so that they can let CMs know that is not acceptable. Right now they think no one cares if they fill the space with others when really if you use a FP+ you should get a guarantee that only FP+ people will be in the areas. It is kind of like priority seating or extra leg room on an airplane. I know I complain on JetBlue if they allow someone to move there themselves because I paid extra for that and it isn't fair if someone just got it for free. FP+ although free does use up one of the three you are allowed that you might have used somewhere else.

Also, no. If you use FP+ should only guarantee that you get in the FP+ area. If there is surplus seating in that area, why should it remain empty? How does that affect you at all? You didn't even pay extra for that FP+ seating. If you get your good seating at a good time, then what is the problem?

Complaints like these are what make lines at Guest Relations WAY TOO LONG for people who have legitimate business to conduct at Guest Relations.

VP

 

[Violet Parr]

Actually JetBlue says it is not fair game and that you can not sit there with out paying the fee but sometimes people try to sit in the seats and refuse to pay. They paid for their non-extra leg room seat and unless a flight attendant them-self moves the person to that seat it is my fair game.

There is a difference between "luck" as you called it such as a room upgrade and just getting something for nothing. A company such as Disney or JetBlue etc wont know if people aren't ok with their policy of letting others in etc unless people who are upset about it say something.

Oh lordy. When I was a teacher, we called this "tattling." Good grief.

VP

 

[jkahne9]

FP+ doesn't cost extra .. Right? So nobody is getting something they didn't pay for. If you decide to use FP+ for a show and someone who waits in line for 2 hours sits next to you, well, that seems like too bad for you for wasting a FP+ on that seat. FP+ gets you in and doesn't gaurantee anything beyond that.

 

[mesaboy2]

FP+ doesn't cost extra .. Right? So nobody is getting something they didn't pay for. If you decide to use FP+ for a show and someone who waits in line for 2 hours sits next to you, well, that seems like too bad for you for wasting a FP+ on that seat. FP+ gets you in and doesn't gaurantee anything beyond that.

Yep. Not that different from getting a FP for an attraction and discovering the standby line is nonexistent when you walk up in your window. Them's the breaks.

 

[wilkeliza]

Oh lordy. When I was a teacher, we called this "tattling." Good grief.

VP

That is your personal opinion. During a test it is important for people to voice how they feel. People post on here about how they are unhappy with the practice of filling it or allowing people to stand in front if the area (seems like that problem is now gone) etc but if no one tells Disney directly they will never know that is a complaint.

Also to your comment that it will make longer lines at GR that are unnecessary this is a test and adjust phase. If someone feels like they were jipped then it is a honest complaint and during this phase they need to know that or there can be no "adjust" portion. Just like if you believe the viewing area wasn't worth it etc. That's why I said dot go in expecting anything but let them know how you feel so they can take that into consideration during the adjust period.

Also on JetBlue I haven't had to "tattle" in over two years because after enough people said hey it isn't really cool to charge us then just let anyone sit there they listened and now the flight attendants take care of it and make announcements that those seats are only for those that have paid for them. I have occasionally seen someone be moved there by a FA and I don't mind that just as I don't mind room upgrades etc but if someone just plops down that's not ok. I don't even say anything to the person or TA I just typically write JB to let them know how as a customer who typically pays for those seats how it comes off etc.

So seems it is a difference of opinions on the subject but I won't change my opinion that if you believe it wasn't fair etc talk to the CMs and even Guest Relations to see if that is policy or just something that is being tried etc.

 

[Violet Parr]

Nevermind.

 

[MickeyMomTo2]

That is your personal opinion. During a test it is important for people to voice how they feel. People post on here about how they are unhappy with the practice of filling it or allowing people to stand in front if the area (seems like that problem is now gone) etc but if no one tells Disney directly they will never know that is a complaint.

Also to your comment that it will make longer lines at GR that are unnecessary this is a test and adjust phase. If someone feels like they were jipped then it is a honest complaint and during this phase they need to know that or there can be no "adjust" portion. Just like if you believe the viewing area wasn't worth it etc. That's why I said dot go in expecting anything but let them know how you feel so they can take that into consideration during the adjust period.

Also on JetBlue I haven't had to "tattle" in over two years because after enough people said hey it isn't really cool to charge us then just let anyone sit there they listened and now the flight attendants take care of it and make announcements that those seats are only for those that have paid for them. I have occasionally seen someone be moved there by a FA and I don't mind that just as I don't mind room upgrades etc but if someone just plops down that's not ok. I don't even say anything to the person or TA I just typically write JB to let them know how as a customer who typically pays for those seats how it comes off etc.

So seems it is a difference of opinions on the subject but I won't change my opinion that if you believe it wasn't fair etc talk to the CMs and even Guest Relations to see if that is policy or just something that is being tried etc.

Just curious, but If you were offered a free upgrade at a resort, would you turn it down? If not, that wouldn't really be fair to those who paid full price.

 

[wilkeliza]

Just curious, but If you were offered a free upgrade at a resort, would you turn it down? If not, that wouldn't really be fair to those who paid full price.

As I tried to clarify I only suggested to actually tell Disney because this is in the test and adjust phase. I saw a few posts where people had mentioned they didn't think it was right so I said if you don't think it is right tell GR or the CM because saying it here won't change anything.

If a company offers you a free room upgrade or if the JetBlue flight attendant puts you in an extra leg room seat so be it that is your luck but I can't simply go and wait next to a room that i didn't pay for and look sad to be let in. I can't show up to the airport and hover for 2 hours to get that leg room seat for free.

I'm done trying to defend my position. I won't use a FP viewing area because even when traveling with kids or first timers and even in the busiest crowds I haven ever ha a need to camp out early to get a good spot. Now if someone else does use their FP for that and they believe that because none FP people were let in their experience was diminished then they can an should say something.

 

[andrewilley]

Can you clarify this? So are you saying that at 1:00 if you had a FP+ for Splash Mountain for 1:15 that you decided to change, and the current FP- return time for Splash was 4:00, the earliest you could rebook your FP+ time was 4:00?

Once the system goes fully live, I would guess the old 'Return Times' posted at the attractions will no longer be relevant. as you'll be able to book any slot later in the day if you wish (subject to availability of course).

Also, they will need to work out the eventual 'no show' ratios, and build that as a factor into the FP+ issuing availability on the system.

Andre

 

[andrewilley]

FP+ doesn't cost extra .. Right?

So far, anyway....

Andre

 

[sjs314]

As I've heard you can only book the parades and special viewing (Fantasmic, Illuminations) on Friday, Saturday and Sunday. It seemed to be the case since we couldn't book the weekdays.

This is from out stay 8/7-8/16.

Fantasmic: was seated in the section next to the dining package people. One section off of direct center - same great views and they didn't allow the section to fill in with late comers until the last 10 minutes.

Illuminations was on the outside of the right gift shop in a roped off area. Right next to the handicap seating. They had wifi issued with getting the readers to work. We got in line about 20 minutes before out reservation because often with the stage shows we were given a time and arrived to find the locations already seated. We barely got a front seating spot because they started admitted people for the other side too. Seating never filled in to be more than two people deep and they kept the area roped off the entire time. Good viewing location.

Main Street Electrical Parade. The viewing area was in front of the castle in the round island. We were first in line and they again had reader problems. This are too started admitting people for another area. They kept the are roped off until they shut down the street and they promised to kept people from cutting in. Several times they escorted people from the area without bands. The location was great, the side and back ropes were kept up and Alice from Alice in Wonderland actually interacted with my daughter.

I have young kids so we never did much of the regular fastpasses. Our KTTW worked for regular FP and our original KTTW from earlier in the stay also work too. *hint* Shows were worth using the FP+ because you ended up bypassing a short line. Things that don't offer regular FP were nice like the mansion and Tomorrowland Speedway/It's a Small World when the lines were long.

You can change you FP+ times on the fly, but the earliest you can book is what current FP are being issued. So ones that are FP+ only you could often get on immediately.

I find the fact That FP+ is only good on weekends for F!, IllumiNatins etc upsetting. We are an older couple who never use FP's as the attractions we visit usually do not have lines Tiki Room etc, and avoid weekends but we would use the FP+ for parades and such on weekdays.

 

[RUSTYGATOR]

Can you clarify this? So are you saying that at 1:00 if you had a FP+ for Splash Mountain for 1:15 that you decided to change, and the current FP- return time for Splash was 4:00, the earliest you could rebook your FP+ time was 4:00?

Interesting...

Yes, rescheduling was based on the current fasspass window, so at Hollywood Studio after 12pm you aren't getting into the Buzz Lightyear ride.

 

[RUSTYGATOR]

I find the fact That FP+ is only good on weekends for F!, IllumiNatins etc upsetting. We are an older couple who never use FP's as the attractions we visit usually do not have lines Tiki Room etc, and avoid weekends but we would use the FP+ for parades and such on weekdays.

Things could change, but this definitely seemed the way it applied to my experience. It was a good thing we had schedule illumination and Fantasmic the weekend prior. We had one last Friday to get in the Main Street Electrical Parade in with the special FP+ viewing area. We could of course stood with the crowds and probably would have been fine since we lined up early.

I'm not sure if you are an annual pass-holder or just a regular vacationer that only goes on the weekends, but either way you should be fine. The spots were awesome, but I don't think you would do that much worse lining up an hour before the events either. Illuminations had plenty of decent seating ahead of time and the others had more than adequate choices too.

 

[delmar411]

Yes, rescheduling was based on the current fasspass window, so at Hollywood Studio after 12pm you aren't getting into the Buzz Lightyear ride.

This isn't correct. Right this sec I can book a FP+ for TSM for 10:35am but the current paper FP return time is 4:55pm.

 

[SkaGoat]

How is taking the unused extra leg room seats on a JetBlue flight any different then the people who paid almost nothing for their flight because they lucked out with a seat sale or something like that. Guaranteed, any flight you're on there will be some people who paid $500 for their seat, and some people who paid $89.99 for the same seat, on the same flight.

How is that fair?

Can't we all just be big boys and girls and be happy we have the seat we expected.

WDW will get just as many complaints if they have half-full viewing areas that they refuse to let other guests use.