RamseyTrio
DIS Veteran
- Joined
- Apr 8, 2001
I booked the MYW package w/free dining about 3 weeks ago...At the same time I added 2 rooms w/triple AAA rate for the night before my package starts and 1 room w/AAA rate after my package ends. As a result I have 3 reservations.
Well, practically every-other-day or so I get a mailing from WDW travel. So far only ONE of them has been correct! I keep calling WDW Reservations and they keep telling me that everything in the system is fine. BUT I have to tell ya - the dates on the confirmations are dates we never even considered - one had me going in July, one in August and one had me staying 31 days in Sept (if only!) and some of the names are misspelled.
I called again yesterday and the woman I spoke with was very nice. She checked it all out and compared what I had with what was in the system. She found about 4 reservations under my name that aren't what we booked! She says that she has deleted them all. Then we went over the reservation numbers I had and she says that they are fine but that the code I had for the package was actually the single room, the double room was the package, etc...those were numbers on the "official" confirmation sheets - not something I had written down - so HOW could they be sooooo wrong!
Now I'm TERRIFIED! I'm so afraid that when we arrive that they won't have the proper stuff on file. Supposedly I'll be getting another confirmation from her in a few days...I'm keeping my fingers crossed that all is okay with it this time. I certainly will have all my receipts, names of who I've spoken with, etc...handy when I go but I don't want to waste time sorting it all out while I'm there.
Sorry this is so long - just hoping you guys can reassure me!
And here I thought my biggest concern was going to be making sure we had 2 rooms w/2 beds each that connect in the section of the resort that we want!
Well, practically every-other-day or so I get a mailing from WDW travel. So far only ONE of them has been correct! I keep calling WDW Reservations and they keep telling me that everything in the system is fine. BUT I have to tell ya - the dates on the confirmations are dates we never even considered - one had me going in July, one in August and one had me staying 31 days in Sept (if only!) and some of the names are misspelled.
I called again yesterday and the woman I spoke with was very nice. She checked it all out and compared what I had with what was in the system. She found about 4 reservations under my name that aren't what we booked! She says that she has deleted them all. Then we went over the reservation numbers I had and she says that they are fine but that the code I had for the package was actually the single room, the double room was the package, etc...those were numbers on the "official" confirmation sheets - not something I had written down - so HOW could they be sooooo wrong!
Now I'm TERRIFIED! I'm so afraid that when we arrive that they won't have the proper stuff on file. Supposedly I'll be getting another confirmation from her in a few days...I'm keeping my fingers crossed that all is okay with it this time. I certainly will have all my receipts, names of who I've spoken with, etc...handy when I go but I don't want to waste time sorting it all out while I'm there.
Sorry this is so long - just hoping you guys can reassure me!
And here I thought my biggest concern was going to be making sure we had 2 rooms w/2 beds each that connect in the section of the resort that we want!
