Allison
DIS Veteran
- Joined
- Oct 27, 2005
Is there anything in writing from DVC saying this? I ask because we have literally thousands of examples of DVC honoring the exact room request sent in.
It's hard to believe that a customer service-centric company like Disney, whose members are paying a premium to stay on site, would willingly ignore a customer's stated preference, over something as insignificant as the method of communication used. I just don't think Disney's doing that.
I have always considered the throwing faxes away story to be disboards urban legend.