I booked our club room through hotelkingdom and have run into some problems. I booked 7 days club level and received an email confirmation noting the weeklong stay from hotelkingdom. I called HRH to verify that we indeed did have a room - I had visions-more aptly-nightmares about the Joneses arriving bags in hand only to find that the hotel was sold out and we'd be ushered into a cabana! Luckily, I called the HRH and they had us down for only 5 days. I contacted hotelkingdom who said they would send a fax to HRH informing them of their mistake. Well, a few weeks went by and I called the HRH to verify the changes and you guessed it, they had us down still for 5 days. I immediately called hotelkingdom and explained that the problem had not been taken care of and I was getting anxious. A very pleasant gentlemen helped me and said he'd sort the problem out. He called back and indicated that the mistake had been fixed and followed up with an email. I assumed it had been fixed yet hadn't called HRH to verify. So as I was writing this reply, I called HRH and although they had us down for 7 days, they also had us booked in two additional rooms for the last two days!(3 CLUB ROOMS!!!!!) I am awaiting a call back from hotelkingdom!!!! So, if you book via the internet, be prepared to follow up! I will post a report on the club room. We are going on the 10th April - 17th! And can't wait!