Quoting myself...So another 1 HOUR 41 MINUTE phone call as Mrs.
@SouthFayetteFan just occurred...
2 weeks have passed with no follow up from Hilton. So I called and the had to discuss the whole issue all over again and Hilton seemed to feel that this was back on AMEX again...
- 15 Minute on hold and then I'm told they don't see anything...and of course she acts like I'm crazy asking for 30,000 and 22,090 - how do I know it's those amounts...well because I'm SMART and I KNOW MORE THAN YOU!!! She ultimately says you need to go back to AMEX
- So after I (my wife that is) calmed down I said, well let's get AMEX on the phone and to my surprise the Hilton rep agreed
- The first AMEX rep was no help - and when I asked for them to confirm who I spoke to the last time OR get a supervisor they put us on a 5 minute hold and came back and said they still don't see the issue
- I was LIVID and demanded a supervisor
- The Supervisor was GREAT...he quickly was able to confirm the whole 30,000 and 22,090 (HA! I'm not crazy...take that!!)
- There was a series of holds as he worked this and the Hilton rep remains on the line this whole time...
- Finally he comes back and says this issue is NOT on AMEX. The points were accepted by Hilton on 1/22/18 (yes I'm fighting for 52,090 Hilton points I was owed 14 months ago)...
- He says either you continue to fight this with Hilton OR we can issue you 25,000 pts and call it a day. Well I'm not taking HALF of what I'm owed...
- So now Hilton is going to work on their end and I'm supposed to get a call or email on Monday about it...
THIS. IS. CRAZY!! I just wish the 1099 wouldn't have happened because then I wouldn't care. BUT, If I'm going to have to pay $150 or more in taxes I want my freakin' points!
End Rant...Again...until 2 more weeks pass...