chattadisser
DIS Veteran
- Joined
- Apr 15, 2010
Did anyone else have the Hilton spend $8k get a FNC on multiple cards?
We, really DH, did as he has 2 Aspires. So I have confirmed several times through online chat that both accounts were eligible and checked on where we were on the spend for those. So I was just disconnected after I spent almost an hour on chat with them as they are now telling me that only one card per member is eligible for the promo. I made it to a supervisor and I explained that their system allowed me to register both cards and their rep confirmed (and I have the screen shot) that both cards were eligible. Then the chat just disconnected. Luckily DH could login on his computer and pick up the conversation from there, not sure how that happened but good for me. Got me off the chat and they don't realize it but he's way harder to please than me!!
Anyway, just wondering if anyone else has encountered this?
We, really DH, did as he has 2 Aspires. So I have confirmed several times through online chat that both accounts were eligible and checked on where we were on the spend for those. So I was just disconnected after I spent almost an hour on chat with them as they are now telling me that only one card per member is eligible for the promo. I made it to a supervisor and I explained that their system allowed me to register both cards and their rep confirmed (and I have the screen shot) that both cards were eligible. Then the chat just disconnected. Luckily DH could login on his computer and pick up the conversation from there, not sure how that happened but good for me. Got me off the chat and they don't realize it but he's way harder to please than me!!
Anyway, just wondering if anyone else has encountered this?