So, not exactly what you’re asking about, but your question made me think of our recent experience. I’m not sure if this is common, but it’s what happened to us in December (2018). We had a room only reservation at Yacht Club and had only paid the deposit. Didn’t really think about paying off the balance prior to arrival and honestly didn’t know it was an option to call for it. We arrived kind of late on check in day, and had noted it on the reservation (8ish pm). I had expected a text all afternoon on the drive down with our room number since we had done online check in. Having not gotten before we arrived, I went to the front desk to ask. They said it was because we hadn’t authorized payment of the balance. I don’t recall this having happened in the past, and we haven’t booked a package in forever. I wasn’t upset, just slightly perplexed and annoyed that I had to take the time to stop for it. This experience will cause me to always call at least several days ahead to pay off the balance before we arrive.