jaysmom4285
DIS Veteran
- Joined
- Jan 19, 2002
I made all my ADRs for our 12/13-12/20 trip online, except for the CP package which has to be done by phone. No problem, I called and got the package I wanted for 12/14. Or so I thought. I retrieved all my ADRs online just to double check them. When I put in the confirmation number to retrieve my CP reservation, I got a message that said that this reservation happened in the past. I called to check on it, and the CM said that the reservation had been made for September 14, the day I called, rather than for December 14! It was obviously a major error by the previous CM who took the reservation, and the CM I got was quite apologetic and was able to rebook just I wanted, at an even better time. The moral of the story for me is to double check all your ADRs, whether they were made online or on the phone. You just never know.