nigel-bigel
DIS Veteran
- Joined
- Oct 8, 2001
Every time we visit Disney we like to try a different resort. And every time we go, it seems like we like the new one better than the last. Not this time. Didn't love the Riverside.
The Good: Bus service was great. We were there during kind of a busy time (Jan 2 -7) and didn't have long waits for busses at all. Further, I think that we didn't share busses with French Quarter, since the buses arrived empty and when we dropped off we never stopped there first.
Also, the trundle bed was really nice. We were just a party of four but we still used it. My teen DDs took turns sleeping there and were very comfortable (5' and 5'3"). While is a great option for a party of five, it does make the room kind of tight. Luggage was everywhere.
The Not-So-Good: We were in a preferred room (close to everything) and still found the place too big. I can't imagine if we were in one of the further out buildings, how miserable!
This also meant big crowds in the food court. Boo.
Mousekeeping was way below standards. Basically the room was clean, but things were overlooked. Like the crumbs from the previous guests that stayed on top on the trundle bed ledge the entire time of our stay. Or it taking five hours and a reminder phone call to deliver extra blankets and pillows.
What bothered me the most was that after two days I called and asked that the sheets be changed that day. The next morning my DD found some papers we thought we had lost two days prior in between the sheets at the foot of her bed. So, essentially, proof that the sheets were not changed.
I'm glad we tried it, but we won't be returning.
Nicole
The Good: Bus service was great. We were there during kind of a busy time (Jan 2 -7) and didn't have long waits for busses at all. Further, I think that we didn't share busses with French Quarter, since the buses arrived empty and when we dropped off we never stopped there first.
Also, the trundle bed was really nice. We were just a party of four but we still used it. My teen DDs took turns sleeping there and were very comfortable (5' and 5'3"). While is a great option for a party of five, it does make the room kind of tight. Luggage was everywhere.
The Not-So-Good: We were in a preferred room (close to everything) and still found the place too big. I can't imagine if we were in one of the further out buildings, how miserable!
This also meant big crowds in the food court. Boo.
Mousekeeping was way below standards. Basically the room was clean, but things were overlooked. Like the crumbs from the previous guests that stayed on top on the trundle bed ledge the entire time of our stay. Or it taking five hours and a reminder phone call to deliver extra blankets and pillows.
What bothered me the most was that after two days I called and asked that the sheets be changed that day. The next morning my DD found some papers we thought we had lost two days prior in between the sheets at the foot of her bed. So, essentially, proof that the sheets were not changed.
I'm glad we tried it, but we won't be returning.
Nicole