luvmarypoppins
<font color=darkorchid>I am debating whether to pu
- Joined
- Aug 23, 2003
We have stayed at the Swan many times now and this stay was great as usual. We originally tried for an ap rate or discount at the Polynesian but when nothing was available we saved $500 and went to the Swan. Also the Swan had no government rates available for this time frame but we did get a discount using a code I found on one of the websites. I cant remember which one at present. We booked a resort view balcony room and that is exactly what we got. We had room 618, East Wing. Our room was about 4 down on the left from the elevator. Our view was looking out in the distance we could see the grotto pool to the left, the resort was behind us. I dont think anyone took pictures, oh well. The room was ready, no mold, mildew smell etc. And believe you me I would have smelled it since the one ds has asthma. The grounds were immaculate. The transportation by boat was fine. The disney desk and concierge desk people were very helpful. We bought our tickets there and I asked if they could print out our dining reservations and they did. I also observed them helping people try to make reservations who obviously didnt know what an adr was etc. Dh used the computer to print out our boarding passes. The only problem with that was he said it was off when he went to use it, strange because it was always on. He said he finally figured how to turn it on etc. Some little issues, I really dont want to say problems. The new lobby furniture. The main lobby chairs that are high backed are o.k. but the rest of the furniture is very small and not well suited for comfort to big people like dh and I. While it looks nice, its pretty unfunctional to people like us. I miss the old furniture!! We had some calls all pre-recorded reminding us about the spa services, telling us of spa discounts, I dont know if that was a written notice. Wondering if the spa is hurting for business? The new Pikabu prices seem high compared to the old Tubbies. Not just our door but a few by us did not shut automatically and you really had to pull it tight. Once we came back and GASP, the door was not locked. It was obvious that the turn down service person did not close it tight. I had all our valuables in the safe anyway so it was not an issue but we had to constantly check it. It was the holiday weekend and the 6 epcot resorts still had to share busses to downtown disney and animal kingdom I think. It was really an issue to have to stop at 6 resorts etc. I really wish Disney would do something about this. We were so busy in the parks we didnt even get to go in the grotto pool. One day one of the ds said he went back to the room at 4 pm and it was not made up, he was the only one there so I dont know what happened but the rest of the days it was fine. Our whole family was happy with our stay at the Swan and we will be there again.
