Last Minute Wish Cancellation

[Dugette]

Hi, I THINK if we cancel now (1 week from departure, already checked in), we lose all of our money paid, correct? We are booked on the Wish through Costco Travel. This cruise has been back and forth for us for some time and due to extenuating personal circumstances, we're leaning towards not going. Just wanted to see if anyone has personal experience cancelling this close to departure and what financial outcome you had? Hate to have to make a choice like this, but it may be for the best, unfortunately.

 

[nancipants]

There is a more flexible policy now due to Covid. According to the FAQ, you do not need to provide any proof. https://disneycruise.disney.go.com/faq/flexible-refund-policy/

 

[mmouse37]

What she said

MJ

 

[Scalemaster34]

Yeah it's something I hope they keep in place...

Only issue would be non-Disney port adventures... those might not be as forgiving.

 

[DianaMB333]

Last year I had to do a last minute cancellation, got the refund except the insurance portion which they told me was nonrefundable (despite that I didn’t have any claim against the insurance) … good luck

 

[cvjw]

If you have been exposed to anyone who has covid, you can cancel for a full refund. And honestly, who hasn’t been exposed the last few weeks? Call Costco travel and tell them about the covid exposure. No proof required. They will call Disney shoreside and cancel for you. Full refund. It will probably require several hours on hold, so be prepared. For a full refund, it is worth the phone call hassles of getting Costco travel on the phone.

 

[Dugette]

Thank you all! We’re getting a full refund!