Good point. It just seems like Craig never has anything good to say about Disney in comparision to Universal. And (just my opinion) he seems to be a harder critic on Disney and tends to be easier on Universal.
I love when Pete and the gang give honest criticism of Disney World. It's why the podcast is so good; the honesty. And I know Craig loves Disney, it just seems that he might like Universal more. Which is fine, I just think he's sometimes a little harsh with the Disney criticism.
First off, I want to thank every one for the kind words and support for me. It's not something I hear much, so this thread is a nice positivity boost, so thanks again! I haven't had a chance to read every single post, but this one stuck out to me, probably because of the bold letters in it, so I felt like a reply was needed.
I would say that I am a lot harder on Disney than I am Universal. I visited Disney World with my family quite a bit throughout my childhood and then significantly increased the amount of trips once my sister started the College Program. Some people don't want to accept the fact that Disney has changed over the years, but for me it has and not for the better. When I visited Universal for the first time four years ago and saw the theming and atmosphere they offered on top of their top notch service, it forced me to start being harsh on Disney because they were on both on the same level in my eyes. Over the past couple years, I've watched Universal continue to improve their parks and resort in every aspect, while Disney World was just okay maintaining their resort instead of trying to make it even better.
I am very harsh on Universal in comparison to Disney when it comes to certain aspects, primarily food and shopping, but until Disney World's mantra changes as a whole and the resort starts focusing on being better then it is hard to not show Universal more love. For me being better doesn't mean just growth and expansion, but it comes down to a company wide goal of being the #1 guest service providers in Orlando, which Universal has completely adopted.
To basically wrap up my ramblings - when Universal hires new Team Members and puts them through orientation, they are not discouraged to talk about Disney, love Disney, or even work there. Universal admits there are still things that they can learn from Disney and would never want to hurt opportunities for growth. Whereas, when I went through Traditions, I learned nothing new about Disney and was told that their Cast Members live up to a certain standard and tradition, but there was no discussion about how Disney could learn from other companies and I think that says a lot.