We ordered ours 12/4 and just received them today, 12/15. I was worried we wouldn’t get them at all because they sat in North Las Vegas from 12/8-12/14 with no updates from their shipping partner OSM and no confirmation that USPS had ever received them. Today they showed up at our door in California. I called Disney yesterday to ask what our options were if they didn’t show up in time for our trip. I was told it’s up to your resort front desk if they give you a card or basic replacement Magic Bands and that it would be up to Disney whether of not we’d get a refund on the custom bands - even with shipping issues and being within the recommended time frame to order. Glad ours arrive in time! I think we got lucky.