MCO Hyatt Luggage Retrieval

[Texas_Buckeye]

Hello everyone. Question that I can not seem to find an answer for.
Upon CHECKING IN at the MCO Hyatt, I see where they can go retrieve your luggage from baggage claim. Has anyone ever done this and if so, what's the charge and how is it done?
I DO NOT mean them coming to get your luggage, from your room, for the bus. Just upon arrival!!
Thank you, in advance!

 

[CM Dad]

My wife and I did this once when she was in a wheelchair and I planned on checking us in and then going back to retrieve the luggage on my own. When we checked in they offered to get the luggage and I think the charge was around $10 (plus tip). I just did a quick Google search and saw someone mention $15. That post was from Feb 2019, so would be more recent price than my experience

 

[ktate82]

We are staying there in a few weeks, and I called to ask about this. I don't know if the lady didn't understand what I was asking or not, but she told me they didn't offer this service. She told me once we got our luggage to the hotel, bell services would help take it up to our room and bring it down to the lobby in the morning. We have never stayed there so I can't answer for sure.

 

[Lewisc]

We are staying there in a few weeks, and I called to ask about this. I don't know if the lady didn't understand what I was asking or not, but she told me they didn't offer this service. She told me once we got our luggage to the hotel, bell services would help take it up to our room and bring it down to the lobby in the morning. We have never stayed there so I can't answer for sure.

Did you call the 800 number? If you want an accurate answer call the direct number and ask to be connected to bell services

 

[tankin]

From their website....

SERVICES

• Baggage retrieval upon arrival (fee)

https://www.hyatt.com/en-US/hotel/florida/hyatt-regency-orlando-international-airport/orlan
We used it a couple of years ago... I had to walk down with the bellman to point out the bags but he brought them up to the room

 

[gruffudd242]

I've used this service twice now. Each time I just showed the bellman a picture of what my luggage looked like and 20 minutes later it was dropped off in my room.

 

[luv2cruisedisney]

we were there 2 weeks ago and they do bring the bags to the airline counter when you check out so I would assume they will pick them up also. No additional charge other than tipping the bellman.

 

[ktate82]

Did you call the 800 number? If you want an accurate answer call the direct number and ask to be connected to bell services

I called the direct number, but I did not talk to bell services.

 

[Texas_Buckeye]

Thank you all for the answers! We are traveling with three adults (one will have a cane, due to equalibeam issues), and two children ages 1 and 4. Which is why I was asking!