I had a 8:00 am flight out of MCO from OKW so Mears wanted to pick me up at 4:55 am. A CM from OKW picked me up & drove me to the hospitality house & waited w/me. She waited till 5:00, no Mears & said I'm calling - they do this all the time. When she called Mears said that they had no record of a reservation. I gave the person my confirmation number & they said they would be there in 10 minutes which they were. The CM told me they do this frequently so 1) Don't wait too long to call & 2) keep the confirmation number handy.
pgjam
pgjam