Electron_si
Mouseketeer
- Joined
- Feb 28, 2023
I’m glad I found this. We are booked for 2 nights at Poly in December and our third night waitlist just matched. I’ve heard of merging but didn’t know how it worked.
We had our waitlist come through recently for the first day of our stay. I was actually wondering what happens if we didn't merge - would we be kept in the same room?
I was thinking if we could add the dining plan for the first night to get the cups and our arrival day character meal with the DP that would be great. We have a full kitchen so dining plan not worth it at all for rest of stay but it would be worth it for the one day. Not if we have to pack up and move though. That would be a pain.
If you are within 10 days of check in they will do it immediately if you call in / chat with the request.Adding onto this question, if my trip is in two days and I need to merge the rooms, is it still possible? Would it help if I talk to the front desk at check-in?
I know this is an old thread, but I was on the phone renewing my AP, and the ops CM was able to merge a reservation for me immediately after. Super convenient, very fast -- figured I'd share in case anyone is able to time that together on a call in the future.
Thanks!
I used chat last week to merge three reservations to one. The chat agent said he sent an email and it would be merged withing 7 days. I got an emails that same evening showing that it had been completed.It used to always happen immediately when you called or used chat. Then, they changed the process for merging and they starting saying that it would take 7 to 10 days.