MrsPook
Mouseketeer
- Joined
- Sep 11, 2009
Please help! Long time DVC member but have never had to modify a reservation by one day before. Got an email from our airline over the weekend that our flight was canceled from our small local airport. They now fly Mondays instead of Tuesdays so we had to move the entire trip by a day. I am currently booked for a split stay at SSR and Riviera. So I need to add a night on the front end of the first part and subtract a night at the end on the second part. How does that work with points? I see a modify option online but when I try it, it asks me which contract to use (we have 3). I assumed for the second part when I was subtracting a day, it would keep the reservation and just refund the last night's points back (will they be in holding or have restrictions?) For the first part do I have to book one night separate or can it be added to my current reservation? Can you use the modify feature to book an entirely different resort? What happens to those points? Sorry if this doesn't make any sense. Any guidance much appreciated before I try calling member services later.