We love Wyndham Cypress Palms. My last stay was 2 months ago.
The good:
-They have free wireless internet in all of the rooms!!!!!!
-The renovated rooms are really nice.
-Love the big whirlpool tub and the split bathroom in the one bedroom deluxe units (shower, sink, toilet in one room, whirlpool and sink in the master bedroom).
-Comfy bed and linens.
The bad:
-They have been so busy that they haven't been able to complete their renovations yet (as far as I know). Ask to see if you are in a recently renovated room (the buildings furthest from checkin). Their unrenovated rooms are so bad that I heard they lost their gold crown rating.
-There are not enough elevators. Some are very far from the rooms.
-The elevators and walkways can be very dirty. Trash bags get left on the walkways and the racoons tear them apart.
- I've heard about thefts from the cars in the parking lot (hubcaps). There is no security and a mobile home park behind the parking lot.
-Parking can be very tight. We usually end up with a long walk if we arrive back late.
-There is no chain on the door so the staff can enter at will (once they came in while I was in the tub). I bring a doorstop alarm now.
Important tip: There are dedicated two bedroom units, but many of the rooms are one bedrooms units that combine to make a two bedroom lock off. The smaller one bedroom is not very nice. The windows look out onto the walkways so there is less privacy. The kitchen in the smaller unit is supposed to be a full kitchen so I am always worried that if I book a one bedroom with a full kitchen I'd get into one of the small units. I asked at check-in and the desk staff said that if I book a full kitchen, I'll get the larger deluxe units (which I love), and that the smaller units are listed with a partial kitchen. I hope this is true, but I do always worry I'll get stuck in this smaller unit with no whirlpool or balcony.