- Dec 27, 2000
We called and made reservations a couple of days ago. When the CM started rattling off all of the info at the end, she gave us a date about 20-30 (maybe more, I’m not sure) days before arrival in which we could cancel without penalty. It really shocked me because we always get room only, not a package. I asked her if they no longer offer the 5 day cancellation policy. She said that they did but she would have to change our reservations so that it didn’t include stuff like discounts on food and mini-golf and “other stuff”. We had already told her we wanted a room only reservation because we have experienced them putting the add on stuff before to make it a package. We told her that we would rather have the 5 day cancellation so she changed it. At the end she told us to keep the other cancellation time frame in mind when making future reservations because they would be converting over to that on all reservations soon, even room only. Has anyone else heard this? Do you really think they will do this?