We just called to verify our reservation for the 3/29 western and were told that we will not be receiving an onboard credit. The reservation was made in April of 2002 and although I do not have anything in writing I could swear that we were told there would be a credit.
We were told that the onboard credit has been discontinued and that the only way we would have received a credit is if we had booked while on our previous cruise. I talked with a supervisor also and while she was polite she insisted that this is the way it has always been.
Any help would be appreciated.
We were told that the onboard credit has been discontinued and that the only way we would have received a credit is if we had booked while on our previous cruise. I talked with a supervisor also and while she was polite she insisted that this is the way it has always been.
Any help would be appreciated.