pigby
<font color=66CC33>This one might be a little more
- Joined
- Dec 11, 2000
It's true that the agents are the last to know these things. What annoys me is when they make something up if they don't know the answer - just ask a colleague (you cant know in detail about everywhere in the world thats why we have experts on destinations in the store) or at least make some effort to find out the answer for your customer. I agree that there is much more info on the DIS etc which is why I joined these boards nearly 20 years ago - that makes me feel so old!