Tarheel girl 1975
Supposed Former Fastpass Hoarder
- Joined
- Jul 16, 2008
View attachment 165395 View attachment 165394 Actually that's not true, it happened 1 other time. Maybe it depends if the charge is still a hold, I did have a Nordstrom return that I used my Nordstrom Debit Card on the original purchase, I returned the item the next day and it was back in my checking account within an hour.
I just went back in that account to check the Disney transactions.. Here are the cropped photos after I cancelled a reservation once the TA made another one for me. 2 days... The one I cancelled had been made a few days prior to the TA one.
It's possible that if transaction is still in authorization, the merchant can reverse the authorization.
This is so obviously a situation where one of those "charges" is just pending and will fall off, it's not even funny. There's like a 1% chance in my mind that it is two full charges, but I really doubt it. I would think that their CC/bank saw the charge, called a halt for a little while, leading WDW to send that odd message. Then it went through.
To me this isn't even worth getting worked up over. Just wait a couple days.
You've called back, yes?
I don't even know what your'e talking about. Until recently Amex was the ONLY way you could use a CC at Costco. It was ALL debits with PIN (or cash or costco giftcard) And while I often CHOOSE cash as a refund option, returning it to my debit card has been totally allowed.
That's how raises often work. And it has nothing to do with a refund.
It certainly could. You could have been carrying a coffee with cream and sugar in it, and wearing a dry clean only shirt.
I got bumped into a year ago at Disneyland on the way out, by a burly weightlifter-looking fellow, and it nearly knocked me to my knees it hurt my shoulder so much. That night my neck locked up incredibly painfully, and despite extra visits to my chiropractor once I got home (which were under insurance, but I only get 20 visits, so it caused me to have to pay OOP much sooner than intended) I could barely move my head for 2-3 weeks. It was AWFUL. It cost me money, time, and PAIN.
He didn't even say sorry. I wish I could get him to pay for my extra visits to my chiro. He caused it.
I got married in 2003 and even back then there was only ONE vendor who wasn't already paid in full the day of the wedding (the site, b/c of not knowing how much beer/wine we were going to use). It's been a long time since most vendors in most places need full payment 2 weeks prior to the wedding. Your situation seems unusual to me.
Exactly.
Maybe. Doubtful.
Amazon does not have this.
Almost certainly. I agree with you Angi.
And then for all those people who are intending to make two purchases, it'll be a huge pain.
YES.
They click "refund" in their system and it's automatic. The refunding company has NO idea how long it will be for the Cc/bank to get that money back into the customer's account, so they give these long timespans. And they generally give longer timespans than anticipated, so the customer doesn't call back worrying, when there's nothing for the refunding company to do.
I remember working at amazon and having the occasional return of my own (which we had to do by calling, on our own time, CS and doing exactly what non-employee customers had to do), and my bank refunded me almost instantly, while other banks/CC companies took a long time, and others were in the middle. And we would say "1-2 statements" because we don't know when that customer's billing cycle ends; what if it ended today? We couldn't say "this cycle" b/c that would mean today. When it was likely going to take a bit longer than that.
But I'm banking on this being a pure pending charge.
Or customer error. But that's just my CS at amazon experience talking.
It's not obvious. We see duplicate charges post all the time, although I would always recommend that some call their bank to find out if that were the case. And a single large charge for something like Disney World would not cause the system to "halt" for a while. Although multiple charges in a short period of time would trigger a flag. The error was more likely due to Disney's subpar IT.
I do not know what the CM could do to bring the OP back to good other than processing a refund. The CM's on the phones are not the boots on the ground folks who can just issue freebies.
I think that when people do not understand how these complex systems work, (I am one of those folks) it is easy to simply place blame on whoever you were doing business with.
Oh please. Which CC service would you choose to drop if you were DIsney? Visa? Discover? AMEX? MC?
I won't assume every "snafu" I have made is user error , but I know I have hit that Submit button more than once, and I paid the price.
As I said upthread, when I had an issue I called my card company and that pending charge never was processed. A 5 minute call was all it took to ensure that pending stayed pending.
A financial institution cannot keep a charge from clearing your account once a merchant has received a valid authorization. Only the merchant can control that. A financial institution can issue a provisional credit until the problem is resolved.