focusondisney
DIS Veteran
- Joined
- May 7, 2009
Seriously, every department at Disney has been working with less staff. I would bet money the call centers are too. I think todays mess was caused more by inadequate staffing than caller volume.
wow, they said Halloween was still open?!
I was able to buy tickets for Halloween at around 7pm tonight after being told this morning (after a very long wait) that they were sold out. Thankful for this thread to know to keep trying!!
Same boat here.Why do you think they are skipping the week of the 27th entirely? If the 50th doesn't start until the 1st, what are they doing?
Guests had to locate their resort reservation number, read it the CM then wait for the CM could very it. Some posters had to wait while the CM had to call guest services to look it up. Fewer staff and more time with each guest.Seriously, every department at Disney has been working with less staff. I would bet money the call centers are too. I think todays mess was caused more by inadequate staffing than caller volume.
Good luck!Whose ready to go at at it again today? I will try right at 7 and if I don't get through right away it will have to wait until after work. Fingers crossed.
Whose ready to go at at it again today? I will try right at 7 and if I don't get through right away it will have to wait until after work. Fingers crossed.
Yippee!!! Got in at 6:59am EST, and was off the call by 7:10, with 3 tickets for Sept 7th
You were lucky! I called at 6:59 a.m. and am still holding. At least I got through, though. No dead air, busy signals, or “all circuits are busy” messages.Yippee!!! Got in at 6:59am EST, and was off the call by 7:10, with 3 tickets for Sept 7th
I’m in the same boat. I’m still holding. Hopefully it won’t be as long as I held yesterday just to be told they stopped ticket sales at 9!You were lucky! I called at 6:59 a.m. and am still holding. At least I got through, though. No dead air, busy signals, or “all circuits are busy” messages.
Yippee!!! Got in at 6:59am EST, and was off the call by 7:10, with 3 tickets for Sept 7th
Called at 6:59am got through and was on hold about 30 minutes. Got my tickets for Halloween night! Good luck to all those trying!!