We had Boo Bash tickets for Labor Day weekend. I called to cancel yesterday because we have decided it is too risky right now, despite all being vaccinated. I am a pulmonologist, and I am seeing too much breaththrough COVID here in Texas, and I can’t take that chance with medically fragile people in our family (in Florida, numbers are about the same as here, but I don‘t spend all day with thousands of people when I am at home!). I called, waited an hour on hold for ticketing. Explained the situation, and they offered a “one time exception” refund of the Boo Bash. I did not ask for a refund, but they offered it and I accepted. I don’t know if it is because we live far away or just why. I was very grateful, and I would have been ok with a credit, as we will go again one of these days, but the refund was very nice.