Husband and I got an unexpected upgrade to Club level at Wilderness Lodge. It happened to be our Anniversary so we really were happy. The Cast Members at the club level concierge desk absolutely MADE our Anniversary so special. She made us Anniversary buttons for 2019 and 2020. The other cast member opened the game cabinet for us and suggested the Pirates of the Caribbean Battleship. We had so much fun playing that while we waited for our room to be ready. I tipped them $20 each at the end of our short stay. And $20 to housekeeping *too many Club Level dessert dishes. Lol
We also tipped our luggage handler. Bring some cash and tip!!! They work hard and deserve it.