Gracies Moms
Mouseketeer
- Joined
- Aug 1, 2012
We‘re Gold & can reserve summer 2024 tomorrow. Do you have to call for the reservation or can we just book using the website?
Thanks!
Thanks!
Unless you want to use a placeholder, you can use the website. If you want to use a placeholder than you have to call.We‘re Gold & can reserve summer 2024 tomorrow. Do you have to call for the reservation or can we just book using the website?
Thanks!
Unless you want to use a placeholder, you can use the website. If you want to use a placeholder than you have to call.
Maybe refresh (log in and out)? I got a pop up just now that said I could book (even though I was just looking). Or try a different browser? Sometimes the cookies get stuck I think.I logged into the DCL website and Castaway Club websites, but not able to book anything. Gold status and supposed to be eligible to book starting today. Anybody else having the same issue?
If you try an incognito window and/or other browser and it still isn't working you may need to contact their support. I've had that issue before and they had to fix it on their end. You could also try someone else's account if you sail with someone who also has status.I logged into the DCL website and Castaway Club websites, but not able to book anything. Gold status and supposed to be eligible to book starting today. Anybody else having the same issue?
Calling may be faster if that is an option and you're in a hurry. I dislike phone calls but I can't deny its easier with support cases.Emailed support. SMH.
This was a problem we ran into as well. My account was the only one linked to Castaway status, so when I went to book the second room we needed, no one else in my family could see the early booking options. Had to call DCL to get it squared away.Tried a different browser and on mobile device. Still only shows "coming soon."