BBB Family
Earning My Ears
- Joined
- Jun 27, 2000
I have a little disappointing story about our first evening of dining at Citywalk.....
From what I read on the DIS boards and from what the rep told me as we checked in at HRH this past week, we were told that we merely needed to go to the restaurant of our choice and present our HRH room key and we would be seated at the next available table.
Um, not true.
We left HRH at 8:45pm and went to Nascar Cafe. Went to the front of the line and showed our room key and inquired about priority seating. We were told by two different employees that only Hard Rock Cafe honors PS seating.
So we left there and went to NBA City -- thinking it was fluke thing. SAME THING HAPPENED.
So we popped over to HR Cafe -- they directed us to the back of the PS line and we waited 20 minutes to be seated. By the time we sat at our table it was 9:20 (not too bad). However, that's as good as it gets. We didn't leave until 10:30 -- Service was poor and incredibly slow. It took a long time for the waiter to take our drink order and our food order and to process our check. We had planned on having dessert, but decided that we didn't want to draw out the experience any longer than the basic needs of dinner!
Of course I know we were cranky because we had just flown across the US (AZ to FL) and it was late and we were tired. But our food wasn't that great (I had the PIG sandwich and DH had another signature sandwich that was forgetable). We probably thought less of the food because of the service and the disappointment of the entire PS seating situation.
So, unfortunately, we were disappointed at our first dining experience. We even saw a sign that said "Nascar Cafe Priority Seating Accepted" and just shook our heads! We did run into a few other people at the HRC that told us the same story.
The rest of our trip, however, was AWESOME! We ate at Confisco's the next night and loved it. So we ended on a good note.
From what I read on the DIS boards and from what the rep told me as we checked in at HRH this past week, we were told that we merely needed to go to the restaurant of our choice and present our HRH room key and we would be seated at the next available table.
Um, not true.
We left HRH at 8:45pm and went to Nascar Cafe. Went to the front of the line and showed our room key and inquired about priority seating. We were told by two different employees that only Hard Rock Cafe honors PS seating.
So we left there and went to NBA City -- thinking it was fluke thing. SAME THING HAPPENED.
So we popped over to HR Cafe -- they directed us to the back of the PS line and we waited 20 minutes to be seated. By the time we sat at our table it was 9:20 (not too bad). However, that's as good as it gets. We didn't leave until 10:30 -- Service was poor and incredibly slow. It took a long time for the waiter to take our drink order and our food order and to process our check. We had planned on having dessert, but decided that we didn't want to draw out the experience any longer than the basic needs of dinner!
Of course I know we were cranky because we had just flown across the US (AZ to FL) and it was late and we were tired. But our food wasn't that great (I had the PIG sandwich and DH had another signature sandwich that was forgetable). We probably thought less of the food because of the service and the disappointment of the entire PS seating situation.
So, unfortunately, we were disappointed at our first dining experience. We even saw a sign that said "Nascar Cafe Priority Seating Accepted" and just shook our heads! We did run into a few other people at the HRC that told us the same story.
The rest of our trip, however, was AWESOME! We ate at Confisco's the next night and loved it. So we ended on a good note.