eeyore74
DIS Veteran
- Joined
- Nov 17, 2002
Hello!
I booked our honeymoon over the phone with Disney and asked for the 7 day land and sea Honeymoon package. I think it's called the Romantic Escape. I had the screen up when I called and I know I told the person what I wanted exactly.
Well, when we got our papers, there was no honeymoon mentioned anywhere, just "7 day land and sea." So I called reservations back and amazingly got the same person. She says she never said that we got the honeymoon package, just the regular one, but that she put something on there to alert the hotel and the cruise ship that it will be our honeymoon. If we want the package, we'd have to pay close to 900 dollars more. Not possible.
So... now we're upset. I wouldn't normally do the extras, but we thought they'd be fun for the HM. Now I feel like we were shafted. I know what I asked for and she wouldn't even give us the darn pin! I want to be treated extra special! I'm planning on complaining to the hotel when we get there, but does anyone know if there is anything else we can do?
I will never book through Disney reservations again. I haven't been to Disney in almost three years and had forgotten how much I hated dealing with them.
I did tell DH that we are wearing the bride and groom ears. He's not too thrilled about that.
Thank you!
I booked our honeymoon over the phone with Disney and asked for the 7 day land and sea Honeymoon package. I think it's called the Romantic Escape. I had the screen up when I called and I know I told the person what I wanted exactly.
Well, when we got our papers, there was no honeymoon mentioned anywhere, just "7 day land and sea." So I called reservations back and amazingly got the same person. She says she never said that we got the honeymoon package, just the regular one, but that she put something on there to alert the hotel and the cruise ship that it will be our honeymoon. If we want the package, we'd have to pay close to 900 dollars more. Not possible.
So... now we're upset. I wouldn't normally do the extras, but we thought they'd be fun for the HM. Now I feel like we were shafted. I know what I asked for and she wouldn't even give us the darn pin! I want to be treated extra special! I'm planning on complaining to the hotel when we get there, but does anyone know if there is anything else we can do?
I will never book through Disney reservations again. I haven't been to Disney in almost three years and had forgotten how much I hated dealing with them.
I did tell DH that we are wearing the bride and groom ears. He's not too thrilled about that.
Thank you!