disneytraceyl
Loving All Things Disney
- Joined
- Jan 28, 2006
Just stood in line for 20 minutes at the American pavilion at Epcot to never told they ran out of pretzels and cheese. Really Disney.
And they didn't really run out of food, they didn't have pretzels and cheese.
Stuff happens but might've been nice if a CM would have told the people in line "hey we're about out of pretzels."
Stores are weird about that though and I'm sure Disney is the same. We would run out of stuff at Starbucks all the time like soy milk or whole etc due to managements inability to order properly. The on duty leads would write notes for the door so people would have a heads up. Manager called and said it made us look incompetent so try to suggest other products instead of saying we were out. This was before almond milk and coconut so not sure why he thought we could talk someone into tea when they ordered a latte. Some also see shouting at a line as bad service so it is a no win situation.
Living in NYC - the land of "no notes that we are out of X" - the only way a note would make someone look "incompetent" is if there was a spelling error on the note IMHO. I would much rather see a note on the door than waste time waiting in line only to be told "we're out". (This not only applies to Starbucks up here - I have also waited in line at McDonald's for a McFlurry (obviously before my gluten-free days) only to be told "We're out of ice cream - but we've got apple pies 2 for 1!" Yeah...I wanted something COLD.)
We all understand that things happen! (Reminds me I need to call the Kips Bay theatre to see if they ever got the special lanyards in that got delayed by the snowstorm.) But IMHO making people wait in line and then telling them makes the place look more incompetent. But that's probably why I'm not management.
The weird thing is I think corporate at Starbucks actually had signs we could print out and it was just the store managers making a fuss over it. Yeah it makes thej look incompetent because they were haha. If the store down the block never runs out of anything but you constantly run out of syrups and soy then yah maybe you are the problem haha.
Stuff happens but might've been nice if a CM would have told the people in line "hey we're about out of pretzels."