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Refunds

2-pointdoe

Mouseketeer
Joined
May 22, 2015
For those who have had trips canceled and requested a refund, how long does it typically take?
 
When ours was canceled June 2020 due to parks closing we had every penny of our trip returned to our account within 32 hours of processing our cancellation in MDE. Sorry, just saw this was about ABD, so I can't speak specifically to that return but Disney is known for prompt hassle free returns, so hopefully you'll not wait too long.
 
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Similar experience here - I’ve had three three cancelled, most recent was earlier this month, and always get the refund back to my credit card within 4-5 days.

A couple of folks have reported it taking longer when the card used to pay is no longer active, as Disney refunds back to original payment. I don’t know what happens if paid by gift cards.
 
Similar experience here - I’ve had three three cancelled, most recent was earlier this month, and always get the refund back to my credit card within 4-5 days.

A couple of folks have reported it taking longer when the card used to pay is no longer active, as Disney refunds back to original payment. I don’t know what happens if paid by gift cards.
We are having this problem, as I used some rebate/prepaid cards to partially pay for our trip and no longer have the cards. So I have some money sitting in limbo that I will have to apply to another ABD.
 
That's kind for what I am worried about - the original egypt was booked in may of 2019 and then rolled over to new zealand. I can't remember if I used any disney cards or not let alone which credit cards along the way. Of the 39K from the cancellation last week, I have received only $258 from united (total airfare was 11K).

Hoping for a smooth transition back.

Similar experience here - I’ve had three three cancelled, most recent was earlier this month, and always get the refund back to my credit card within 4-5 days.

A couple of folks have reported it taking longer when the card used to pay is no longer active, as Disney refunds back to original payment. I don’t know what happens if paid by gift cards.
 


That's kind for what I am worried about - the original egypt was booked in may of 2019 and then rolled over to new zealand. I can't remember if I used any disney cards or not let alone which credit cards along the way. Of the 39K from the cancellation last week, I have received only $258 from united (total airfare was 11K).

Hoping for a smooth transition back.
Yikes! I hope it works out OK for you. I’d hope AbD should be able to tell you how payments were made, to help you sort it out.
 

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