94bruin
DIS Veteran
- Joined
- May 28, 2009
Is anyone having issues retrieving dining reservations?
I called a week ago Aulani a week ago because I couldn't retrieve all my reservations. Why they can't list them for you under your Aulani account is beyond me. It's laborious to have to enter them in one by one with the reservation number, date & name. Unless I'm missing something on the website. I'm hoping someone can jump in and direct me to an easier way!
In any case, the agent I spoke to emailed me a list of all my reservations, some with new confirmation numbers. This was because they recently changed their system and couldn't find some of my reservations with the old confirmation numbers. Now the system can't locate any of my reservations! Frustrating! At least I have the email the proves I have all my reservations, but it's a bit annoying!
I called a week ago Aulani a week ago because I couldn't retrieve all my reservations. Why they can't list them for you under your Aulani account is beyond me. It's laborious to have to enter them in one by one with the reservation number, date & name. Unless I'm missing something on the website. I'm hoping someone can jump in and direct me to an easier way!
In any case, the agent I spoke to emailed me a list of all my reservations, some with new confirmation numbers. This was because they recently changed their system and couldn't find some of my reservations with the old confirmation numbers. Now the system can't locate any of my reservations! Frustrating! At least I have the email the proves I have all my reservations, but it's a bit annoying!